Commissioned Sales People
Moving & Storage Company
The Situation
- Owner struggled to track commissions earned vs. paid
- Sales team was frustrated due to wide variations in cash flow from one pay period to next
- Bookkeeper had to reconcile accounts and correct discrepancies causing distrust between sales force and office staff
The Solution
- Transitioned all commissioned employees to bi-weekly draw with quarterly bonuses to smooth cash flows and simplify payroll reporting;
- Created one custom report for office manager, owner, and sales force to review and track performance;
- Eliminated non-value adding administrative tasks.
The Results
- Increased overall efficiency by 4 man-hours per week.
- Enhanced clarity and comprehension for all parties
- Minimized administrative workload.
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